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Vibora Terms of Electronic Services

Version 2.0 — effective 7 August 2026

1. Service provider and contact details

The Vibora platform (the “Service”) is provided by PAWEŁ PŁOCHARCZYK, a sole trader entered in the Polish Central Register and Information on Economic Activity (CEIDG), correspondence address: Myszyniec Stary 1B, 07-430 Myszyniec Stary, Polska, Polish tax ID (NIP): 7582387927, statistical business number (REGON): 524221729 (the “Provider”, “we”, “us”).

These Terms are the terms of electronic services required by Polish law. They are made available free of charge before the contract is concluded in a form that can be obtained, reproduced and stored.

2. Scope of the Service

Vibora is a digital service supporting the organisation and administration of amateur padel tournaments and matches. It provides account and player profiles, friendships, tournament and match scheduling, score submission and confirmation, leaderboards, anonymous player slots, achievements, transactional messages and optional push notifications.

As at the effective date, the Service is free and does not process payments or conclude contracts with sports venues. Any paid functionality would require prior information and separate acceptance of pricing terms.

The Provider supplies an IT tool and is generally not the organiser of a particular tournament, a venue operator, coach, referee or party to arrangements between participants. The organiser is responsible for event rules, venue safety and having a lawful basis to provide data about persons added to a tournament.

3. Technical requirements and risks

Use requires an internet-connected device, a current operating system and browser or current Vibora app, and an active email address. Selected functions may also require JavaScript, cookies necessary for login, camera access or notification permission.

Internet services involve risks including credential theft, malware, phishing, unauthorised access and temporary unavailability. Users should protect their device and credentials, use a unique password and install security updates.

4. Contract, term and age

The contract is concluded for an indefinite term when an account is created after the Terms are accepted. Acknowledging the Privacy Policy is not consent to every processing operation; the relevant legal bases are stated in that Policy.

Creating an account and using its functions requests immediate commencement of the Service. A consumer may withdraw from a distance contract within 14 days by sending an unequivocal statement to legal@vibora.cloud. A statement may read: “I, [name], withdraw from the contract for account [email], concluded on [date].” Independently, an account may be deleted at any time and without charge in the app.

An account may be created only by a person aged 18 or over. During registration, the User must confirm that they are an adult; we do not collect a full date of birth for this purpose. The Service is not intended for minors.

5. Account and user duties

Users must provide a genuine email address, keep data current and protect login credentials. Accounts are personal and may not be sold or shared. Suspected unauthorised access must be reported promptly.

Users must comply with the law, these Terms, fair play and the rights of others. In particular, users must not:

6. Tournaments, anonymous players and user content

The tournament organiser sets event rules and resolves sporting disputes. Confirmed scores affect rankings and achievements and should be checked before confirmation. We do not guarantee that an event will take place or that organiser-provided information is complete.

When adding a player without an account, the organiser may provide the participant’s first name, nickname, alias, or first name with the initial of their surname, to the extent needed to recognise the player and run the tournament. Before adding the participant, the organiser informs them that their display name and results will be provided to the Service, gives them access to the Privacy Policy and confirms completion of this obligation in the Service. A full surname, special-category data, contact details or other information unnecessary for the tournament must not be entered.

Users retain rights to their avatar and other content. They grant the Provider a non-exclusive, royalty-free licence to store, technically process and display that content only as necessary to provide the Service. The licence ends when the content is deleted, subject to the technical deletion period for copies.

7. Notices and moderation

Potentially unlawful content or conduct may be reported through /report or to legal@vibora.cloud. A report should include the exact electronic location, reasons, the reporter’s name and email, and confirmation that the report is made in good faith. Reports are considered diligently, objectively and without undue delay.

We may remove or restrict content or functionality, or suspend or terminate an account, where proportionate and necessary due to law, these Terms, security or another person’s rights. Unless prohibited by law or security considerations, we will provide reasons and information about the right to complain.

8. Availability, updates and changes

We provide the Service with due care, but technical or maintenance interruptions and events outside our reasonable control may occur. We provide updates, including security updates, required to keep the digital service in conformity with the contract.

Functions may change for objective reasons including security, law, technical development, abuse prevention or withdrawal of little-used functions. Changes will not create costs for the User. Material adverse changes will be notified on a durable medium with reasonable advance notice and, where required, a right to terminate.

Terms may change only for objective reasons. Material changes will normally be notified at least 14 days in advance, except where an immediate change is required by law or an urgent security risk. A version requiring acceptance will be presented in the Service; a User who does not accept it may delete the account and end the contract.

9. Conformity and complaints

Complaints concerning the Service, an account, moderation or data handling may be sent to legal@vibora.cloud. Please identify the account, describe the issue and date, and state the requested resolution. We will respond within 14 days.

Consumers have the free remedies provided by mandatory digital-service conformity law, including having the Service brought into conformity and, where the law permits, terminating or withdrawing from the contract. These Terms do not restrict mandatory consumer rights.

After completing the complaint process, a consumer may voluntarily seek assistance from a competent Polish consumer ombudsman or Trade Inspection authority and use available out-of-court dispute resolution procedures.

10. Liability

The Provider is liable under generally applicable law. Nothing in these Terms excludes or limits liability to a consumer where that would be unlawful.

We are not responsible for organising or conducting sporting events, venue condition, acts of organisers or participants, or sporting injuries, unless liability arises from our own act or omission. Each participant assesses their health and ability to take part.

For Users who are neither consumers nor sole traders protected as consumers, and to the extent permitted by law, we are not liable for lost profits or indirect loss caused by circumstances for which we are not at fault.

11. Termination and account deletion

A User may terminate at any time by deleting the account in the app or contacting legal@vibora.cloud. Account deletion removes authentication data and anonymises the profile as described in the Privacy Policy; tournament and match history may remain under a generated alias to preserve result integrity.

We may terminate for important reasons, including permanent discontinuation, a legal requirement, or a serious or repeated breach. Where possible, we will give advance notice and permit data retrieval to the extent required by law.

12. Personal data

The Privacy Policy describes processing purposes, recipients, retention and rights. Marketing and push consents are optional and can be withdrawn without loss of core account functions.

13. Governing law and disputes

Polish law governs these Terms. This choice does not deprive a consumer of mandatory protection under the law of their habitual residence. Courts have jurisdiction under applicable procedural law; these Terms do not impose the exclusive jurisdiction of the Provider’s local court on consumers.

14. Final provisions

If a provision is invalid, the remainder continues in force. The current Terms are available in the Service. Questions, complaints and notices may be sent to: